FAQ Page

How can I earn my Basic, Advanced and or Supervisor certification?

Option 1 - Purchase the online certification course, receive 60-day access. A digital certificate is provided and can be downloaded upon passing the final exam. Option 2 - Purchase the custodial handbook to read through and then take the online or printed certification exam to complete within 60 days. A printed certificate is provided and

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How long does the certification last?

Each certification will expire on the anniversary month two years from the date it is processed. For example, if a professional does pass the test on August 15, 2019, the certification will expire on August 31, 2021.

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If I purchased a printed exam where do I mail the exam to for grading and how long will it take to receive my certificate?

ISSA CMI-Exams 421 New Karner Rd. 1st Fl., Suite 6, Albany, NY 12205 Printed exams are generally graded within 2 weeks upon receipt. Additional time may be needed based on quantities being submitted.

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How often do you update your curriculum?

CMI’s curriculum is reviewed consistently by CMI Master Trainers and Subject Matter Experts to provide the most valuable content possible. On average, content is reviewed and updated every two years.

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Who typically utilizes CMI certifications?

CMI works will all industry professionals ranging from frontline professionals and lead custodians to supervisors and managerial staff. Member types include: In-house service providers Colleges/ Universities K-12 Schools Government Mass Transit / Airports Healthcare Building Service Contractors Distributors Vocational Schools, Prisons and Workforce re-entry programs Manufacturers / Manufacturer’s Rep

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