Committed to Your Success

Established in 1964, ISSA’s Cleaning Management Institute (CMI) is the leading provider of educational and professional development solutions for cleaning and maintenance professionals, managers, supervisors, and executives. Many organizations worldwide trust and use CMI’s custodial technician certification programs, including building service contractors, educational facilities, health care providers, and more.

Since its founding, CMI’s third-party training has certified more than 250,000 individuals, helping to advance the approach to cleaning globally. CMI offers the broadest possible range of subject areas, formats, and media, with products written by industry professionals who have the experience doing what you do. With more than 50 years in the cleaning and maintenance industry, CMI has the expertise to help you further your learning and elevate your career to new heights.

1964
The year CMI was founded, becoming the leading provider of educational and professional development solutions for cleaning and maintenance professionals.

10,500+
ISSA’s member count—including distributors, manufacturers, manufacturer representatives, building service contractors, in-house service providers, residential cleaners, and associated service members.

300,000
The number of individuals CMI’s third-party training has certified worldwide, furthering the education and development of cleaning and maintenance professionals, managers, supervisors, and executives.

We’re Here to Serve You

For more information about CMI’s training and certification programs, contact:

Brant Insero

Brant Insero

ISSA Director of Education, Training, Certification, & Standards

With 15+ years of professional training on Jan/San, telecomm, sales, leadership, management & business development, Insero oversees ISSA’s global portfolio of training programs. Insero is passionate about innovating the entire cleaning industry through education.

Lucas Wendt

Lucas Wendt

CMI Training Development Specialist

Lucas manages and develops the Learning Management System (LMS) and deducation for the ISSA Show.  In 7 years with ISSA, he’s held roles associated with education, membership, and the ISSA tradeshow, gaining extensive experience in facility solutions.

Caitlyn Ennis

Caitlyn Ennis

CMI Account Executive

Caitlyn builds customer value through direct relationship with prospects, current customers, and organizations. She is dedicated to supporting customers and helping them gain knowledge through education, certifications, and training!

Dean Mastan

Dean Mastan

CMI Account Manager

With over 20 years managing customer service and sales teams, Dean focuses on creating the best experience for the customer, and by doing so builds long term relationships. He provides solutions to educational and training needs for ISSA/CMI customers by detailing CMI’s array of certification courses and workshops.

Amanda Moore

Amanda Moore

Education Events Coordinator

Amanda oversees logistical and administrative support in planning and executing of all CMI educational events, including all aspects of certifications. She is experienced with planning, administration, and integrated CRM systems to keep our operations effectively moving.