Committed to Your Success
Real Training. Real Results.
Since 1964, ISSA’s Cleaning Management Institute (CMI) has been the go-to source for cleaning professionals ready to level up. From frontline custodians to facility managers and executives, CMI delivers trusted, third-party training that helps you work smarter, lead stronger, and grow faster.
More than 500,000 professionals worldwide have earned CMI certifications—because it works. These programs are built by industry experts who know your challenges and speak your language.
With 50+ years of experience and a full suite of certifications, workshops, and on-demand learning, CMI gives you the tools to boost performance, earn recognition, and stand out in a competitive industry.
You’re already doing the work—let CMI help you do it better.
1964
The year CMI was founded, becoming the leading provider of educational and professional development solutions for cleaning and maintenance professionals.
11,000+
ISSA’s member count—including distributors, manufacturers, manufacturer representatives, building service contractors, in-house service providers, residential cleaners, and associated service members.
500,000
The number of individuals CMI’s third-party training has certified worldwide, furthering the education and development of cleaning and maintenance professionals, managers, supervisors, and executives.
We’re Here to Serve You
For more information about CMI’s training and certification programs, contact:
Brant Insero
ISSA Director of Education, Training, Certification, & Standards
With 15+ years of professional training on Jan/San, telecomm, sales, leadership, management & business development, Insero oversees ISSA’s global portfolio of training programs. Insero is passionate about innovating the entire cleaning industry through education.
Caitlyn Ennis
CMI Account Executive
Caitlyn builds customer value through direct relationship with prospects, current customers, and organizations. She is dedicated to supporting customers and helping them gain knowledge through education, certifications, and training!
Dean Mastan
CMI Account Manager
With over 20 years managing customer service and sales teams, Dean focuses on creating the best experience for the customer, and by doing so builds long term relationships. He provides solutions to educational and training needs for ISSA/CMI customers by detailing CMI’s array of certification courses and workshops.